At HomeQvista, we aim to deliver a seamless experience for buyers, sellers, and builders in the real estate market. Our cancellation and refund policy is designed to be transparent and fair to all users of our platform.
Paid Listings/Plans:
Users may cancel their paid property listing or subscription plan anytime from their account dashboard. However, once a listing is live or a service has been initiated, no cancellation request will be entertained for refund purposes.
Free Listings:
Free listings can be removed or modified at any time by the user through their dashboard. No fees are associated, and no refunds are applicable.
Refunds are only applicable under the following conditions:
Duplicate payments due to technical issues.
Failure to deliver listing visibility/services as promised (after technical verification).
Services not initiated within 7 business days of payment.
In such cases, users must raise a refund request within 5 working days of payment with relevant proof.
HomeQvista will not issue refunds under the following circumstances:
Change of mind or dissatisfaction after the listing has gone live.
Delays or lack of response from potential leads/buyers (as we do not guarantee sale results).
Incorrect property information provided by the user.
Failure to use the platform features during the subscription period.
Once a refund request is approved:
The amount will be refunded to the original payment method.
The process may take 7–10 business days depending on your bank/payment gateway.
Downgrading from a higher to a lower plan does not qualify for a partial refund. Users are advised to review plan features thoroughly before making a purchase.
For any queries or to raise a refund request, please contact us at:
📧 support@homeqvista.com
📞 +91 99097 02747
We’re available Monday to Saturday, 10 AM – 6 PM IST
By using HomeQvista, you agree to abide by this Cancellations and Refunds Policy.